What must employees do if they observe an automatic crossing device that isn't functioning properly?

When employees observe an automatic crossing device that is not functioning properly, it is essential to report the issue to the train dispatcher or the appropriate authority. This step is crucial because the dispatcher or the proper authority is responsible for ensuring the safety and efficient operation of the railway system. Reporting such malfunctions allows for a timely response to address the problem, which is vital for preventing accidents and ensuring the safety of both train operations and individuals using the crossing.

Timely communication to the dispatcher helps in taking necessary actions, such as rerouting trains or deploying maintenance personnel to fix the issue, which helps to maintain safe railway operations. Other methods of reporting, such as notifying a station or the engineer, may not ensure immediate corrective actions or may fail to reach the right personnel equipped to handle such problems effectively. Ignoring the malfunction can lead to dangerous situations, especially if a train approaches while the crossing device is not functioning correctly. Therefore, prompt reporting to the appropriate authority is the best course of action.